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Your regulars are not a mailing list. They are revenue with a name on it. Your tabs turned into a guest list, scored by recency, frequency and spend, with churn alerts based on each guest's own pattern.
See a regular slipping while you can still pick up the phone.
Your regulars aren't a mailing list. They're revenue, with a name on it. And most bars genuinely can't see them at all, until the day they just stop coming in. And by then it's too late, because nobody ever knew they were slipping. Customer Intelligence builds that list straight out of your own tabs. Two and a half thousand guests here, and fifteen hundred of them already drifting. Every one scored three ways. How recently they came, how often they come, and how much they spend when they do. Open anyone and you get the whole picture. Lifetime value, their last visit, the night they choose, and what they order. Right down to the bottle. And churn works from their pattern, not from a calendar. If someone comes in every thirty days and it's been eighty nine, that's three times overdue for them, and you hear about it while you can still pick up the phone. Each one named, with how late they are and exactly what they were worth to you. Not a segment. Not a cohort. People, and a reason to reach out today. So stop hoping your regulars come back on their own. Know the guest before you ever reach the table, and win them back while they're still winnable.
Inside CoreTAP this module is at /customers. See the whole platform or open a demo tenant.
Every figure shown comes from the Miami Beach Club demo tenant. These are real numbers from demo data, shown to illustrate how the module works. They are not typical results and they are not a client's figures.
Bring two weeks of trading. That is usually enough to tell a real pattern from one busy Saturday.